What does a payment look like on my customer's bank statement?

When a debit is made on your customer's bank account for an ACH payment the description line will list the invoice number and your company's name, for example: "INV-001 - My Corp LLC". However, some banks do not support this custom description and will instead only display "receivabl.es" or on rare occasions, nothing at all.

For credit card charges the description line on your customer's statement will list the invoice number and your company's name as above.

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